Book your free IT & security assessment.
Tell us a little about your business. We'll get back to you quickly to arrange a no-obligation review of your systems and security.
- Emailinfo@f1itsolutions.co.za
- Phone+27 21 975 3345
- Based inSonstraal Heights, Durbanville, Cape Town
- Areas servedSouth Africa · United Kingdom · Europe · North America
We come to you, or we fix it remotely.
F1 IT Solutions is based in Sonstraal Heights, Durbanville, Cape Town, in the northern suburbs of Cape Town, and runs as a remote-first team rather than a walk-in office. Our engineers come to you on site across the greater Cape Town metro, and everything that does not need a pair of hands in the room is handled remotely — for clients in South Africa, the United Kingdom, Europe and North America.
Our hours are Monday to Friday, 08:00 to 17:00 SAST (UTC+2), which gives us a full working-day overlap with UK and European teams rather than the few hours an offshore provider can offer. Outside those hours the incident response line stays open. To arrange a site visit or a call, phone +27 21 975 3345 or email info@f1itsolutions.co.za.
Who to contact
- New enquiries & quotes
- Use the form on this page or email info@f1itsolutions.co.za. Tell us roughly how many users you have and what is prompting the conversation, and we can come to the first call with something useful.
- Existing clients
- Log support requests to support@f1itsolutions.co.za so they are tracked against your SLA.
- Live security incident
- Do not use the form. Call +27 21 975 3345 — our incident response line is monitored 24/7.
What happens after you book.
The first assessment is free and carries no obligation. We start with a short call to understand your environment, then work through the same three stages we use with every client.
Assess
We review your systems, security posture and risks, then map the gaps in plain language.
Secure & Optimize
We harden security, modernize infrastructure and put proactive monitoring and backups in place.
Support
Ongoing, SLA-based support keeps everything stable, secure and scaling with your business.
You are under no pressure to move beyond the assessment. If the findings say your current arrangement is working, we will tell you that. If they do not, you get a written picture of the gaps and what it would cost to close them, in plain language rather than vendor jargon.
Facing an emergency right now?
If you are dealing with a live cyberattack, ransomware or a suspected data breach, do not wait for a reply to this form. Call +27 21 975 3345 or email support@f1itsolutions.co.za. You do not have to be an existing client — we help organisations in the middle of an incident, then help make sure it does not happen again.
Our incident response page sets out what to do while you wait for us: disconnect affected machines from the network but leave them powered on, preserve the evidence, and pay nothing to anyone.