Security Awareness Training
Firewalls do not click links. People do. Most successful attacks start with a person: a convincing phishing email, a spoofed invoice, an MFA prompt approved out of habit. F1 runs security awareness training as a managed, ongoing programme of short lessons and realistic phishing simulations, so your staff move from being the easiest target to an active layer of your defence system.
What's included
Ongoing micro-training
Short, regular lessons that fit into the working day instead of a once-a-year marathon everyone forgets, keeping awareness current as threats change.
Phishing simulations with safe-failure learning
Realistic simulated phishing campaigns where clicking the wrong link leads to a teaching moment, not a real breach. Staff learn from mistakes in a safe environment.
A reporting culture, not a blame culture
Easy one-click reporting of suspicious emails, and recognition for the people who report. The goal is staff who raise the alarm early, not staff who hide mistakes.
Role-based training for finance and executives
The people who move money and sign things off face whaling, invoice redirection and payment fraud. They get training built around the attacks aimed at them specifically.
MFA-fatigue and social-engineering awareness
Attackers now spam approval prompts and follow up with fake IT support calls. Staff learn to treat unexpected MFA prompts and urgent phone requests as red flags.
Onboarding and refresher cycles
New starters are trained as part of joining the business, and everyone cycles through refreshers, so awareness does not quietly decay as teams change.
Measurable progress reporting
Leadership sees how the programme is performing over time: simulation results, reporting rates and completion, in plain language rather than security jargon.
A clear path, from first look to fully managed.
Baseline
We start with a baseline phishing test and awareness assessment, so you see how your team responds to realistic attacks today. That gives us an honest starting point and shows where the programme should focus first.
Train & simulate
We roll out the ongoing programme: micro-training matched to your business, regular phishing simulations, and role-based content for finance, executives and other high-risk roles. Simulations are safe-failure by design, so mistakes become lessons.
Measure & repeat
We track how behaviour changes over time, adjust campaigns as attackers change tactics, and report progress to leadership in plain language. Awareness runs as a continuous cycle, like every other layer we manage.
What changes for you
Security Awareness Training, answered.
How often should staff do security awareness training?
Continuously, in small doses. A once-a-year session is forgotten within weeks, while attackers change tactics constantly. Our programme runs short lessons and simulations throughout the year, with onboarding for new starters and regular refreshers for everyone else, so awareness stays current without eating working days.
Will phishing simulations embarrass our employees?
No, and that is a deliberate design choice. Simulations are safe-failure: clicking a simulated link leads to a short teaching moment, not a public naming and shaming. We build a blame-free reporting culture, because staff who fear embarrassment hide mistakes, and hidden mistakes are how small incidents become breaches. The people who report suspicious emails get recognised, not the people who never click.
Does security awareness training satisfy compliance and insurance requirements?
It supports them. POPIA and GDPR both expect organisations to take appropriate measures to protect personal information, and staff training is a widely expected part of that. Cyber insurance questionnaires also routinely ask whether regular awareness training and phishing simulations are in place. A managed programme with progress reporting gives you a documented, honest answer, though it is not a certification in itself.
Let's make your IT an advantage.
Book a free, no-obligation assessment. We'll review your systems and security, and show you exactly where F1 can help.